Last Updated: [10/22/2024]

At Frost Fix (Dmitrii Sipin LLC), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or use our refrigerator repair services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Contact us via our website, phone, or email
• Schedule a service appointment
• Request a quote or service information

This may include:

• Full name
• Email address
• Phone number
• Address (for at-home repair services)
• Any other information necessary to provide our services

2. How We Use Your Information

We use your personal information to:

• Provide and manage our refrigerator repair services
• Respond to your inquiries and requests
• Schedule and confirm repair appointments
• Improve our customer service and website
• Send important updates or promotional offers, which you can opt out of anytime

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with trusted service providers or as required by law. Specifically:

• With third-party service providers for administrative tasks (e.g., appointment scheduling)
• To comply with legal obligations or requests from government authorities

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no online system can guarantee complete security.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your user experience and monitor website traffic. You can choose to disable cookies via your browser settings, though this may limit some functionalities.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your personal data
• Unsubscribe from marketing communications

To exercise any of these rights, please contact us at [info@frost-fix.com].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

• Email: [info@frost-fix.com]
• Phone: [754-971-0029]